← Back to PetMatcha

Privacy Policy

Last updated: March 2025

1. Introduction

PetMatcha is operated by Tywo LLC ("we", "our", or "us"). It is a pet matching service that helps pet owners find friends for their pets. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and services.

2. Information We Collect

We collect the following types of information:

  • Account information: Email address, name, and profile details when you sign up (including via Google Sign-In).
  • Pet profiles: Pet name, type, breed, age, description, photos, and location (if provided).
  • Activity data: Swipes (likes and passes), matches, and chat messages.
  • Technical data: IP address, device type, browser, and usage data to operate and improve our services.

3. How We Use Your Information

We use your information to:

  • Provide and maintain the PetMatcha service
  • Match you with other pet owners based on preferences
  • Enable real-time chat between matched users
  • Send service-related notifications (e.g., new matches)
  • Improve our app, fix bugs, and analyze usage
  • Comply with legal obligations

4. Data Storage and Security

Your data is stored and processed using Supabase, a secure cloud platform. We use industry-standard measures to protect your information, including encryption in transit and at rest. However, no method of transmission over the internet is 100% secure.

5. Sharing Your Information

We do not sell your personal information. We may share data only:

  • With other users: Your pet profiles, swipes, and messages are visible to matched users as part of the service.
  • With service providers: Supabase (hosting and database) and other providers necessary to run PetMatcha.
  • When required by law: To comply with legal process or protect our rights.

6. Your Rights

You have the right to:

  • Access and correct your personal data
  • Delete your account and associated data
  • Export your data
  • Opt out of marketing communications

To exercise these rights, contact us or use the settings in the app.

7. Cookies and Similar Technologies

We use cookies and similar technologies for authentication, session management, and to improve your experience. You can configure your browser to refuse cookies, though some features may not work correctly.

8. Children’s Privacy

PetMatcha is not intended for users under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such data, please contact us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or your data, please contact Tywo LLC at privacy@tywo.com.